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The $260bn blind-spot

May 26, 2026/in event:decision, Event:Decision Content, Impact

An event:decision analysis of the 2026 EIC / Oxford Economics Global Economic Significance of Business Events Study.

The sector itself acknowledges its biggest sources of value go unmeasured.

The 2026 Events Industry Council Oxford Economics study is the flagship economic significance report for the global business events sector. It is rigorously researched, carefully sourced, and quantifies the industry’s scale to a degree that makes it the standard reference any operator can point a finance director or a policy team towards. 1.65 billion participants. US$1.3 trillion in direct spending. US$1.8 trillion in total GDP impact. 24.2 million jobs. If the business events sector were a country, it would rank 16th globally – bigger than Turkey, Indonesia, or the Netherlands. Impressive stuff, #EventProfs.

It is also, from a sustainability and responsibility perspective, almost entirely silent. No issue, that’s not the main purpose of the report, but perhaps missed a significant chunk of what can only be termed ‘value’.

If events can generate 10-30% of budgets in Social Value – that’s a $260bn value-add right there. A big number. That we don’t measure and don’t shout about.

What the study tells us about scale

Three numbers in the report are worth holding alongside each other – both for the value they represent and for the responsibility scale they imply.

First, the participant figure of 1.65 billion. These are individual attendances at business events – predominantly involving the kind of human contact the report’s own survey identifies as the single most valuable outcome of in-person gathering. 70% of respondents named building relationships through face-to-face interaction as the result most difficult to replace; a further 12% named community, trust, and emotional engagement. That’s the social-value side of the equation, and this can credibly reach 10–30% of total event value – alongside the direct economic contribution.

There is, of course, a carbon implication: moving 1.65 billion people predominantly by travel runs into the order of hundreds of millions of tonnes of CO₂e per year on standard DEFRA and ICAO factors. The opportunity for the sector is not to do fewer events – the value generated is too high – but to do them progressively better, with measured and reduced travel and energy intensity per participant.

Second, the direct-spending figure of US$1.3 trillion. The report compares this directly to other global sectors and finds the business events sector is now larger than the global air transport industry ($1.292T vs $1.285T). That is a meaningful milestone – for an industry that twenty years ago was treated as discretionary marketing spend by most boards, reaching air-transport scale on economic contribution is a maturing moment. Air transport, of course, is one of the most heavily emissions-regulated industries in the world; business events does not yet have the equivalent industry-level reporting infrastructure. That is not a failing – it is the next maturity step. The sector that has reached air-transport scale on economic contribution will, over the next decade, reach comparable expectations on disclosure. The window between now and that point is the window in which voluntary, structured measurement becomes competitive advantage.

Third, the workforce figure of 24.2 million jobs across nine ecosystem categories. Planners, exhibition contractors, venues, hotels, AV, transport, F&B, destination partners, specialised support. That is a substantial livelihoods footprint – broadly comparable in scale to the global automotive workforce – and one the report shows is growing in productivity rather than headcount as the sector matures, with direct spending forecast to grow 22% by 2028 against a 7% workforce uplift over the same period.

That productivity story is genuinely positive: more events delivered, more participants served, more value generated per employee. The responsibility question that sits alongside it – who that workforce is, how it is paid, how accessible the entry routes are, what wellbeing provisions are in place – is the kind of question a 24.2-million-person industry can credibly start to answer at scale. It is the maturity question, not the deficit one.

What the study does not measure

A word-frequency check across the 38-page executive summary returns the following:

Term Mentions in 38-page exec summary Context
Carbon / emissions / net zero 0 No reference to climate impact of an industry that moves 1.65 billion people internationally
Sustainability 0 The word itself does not appear once
Inclusion / diversity / equity / DEIA 0 24.2M-person workforce; no analysis of who that workforce is
Accessibility 0 1.65bn participants; no measure of who can or can’t attend
Fair pay / living wage / wellbeing 0 Jobs counted only as economic units, not as people
Waste 0 F&B, materials, freight quantified by spend only
Responsibility 0 No environmental, social & governance framing of the sector at all
Legacy 0 ‘Catalytic effects’ covered – but only economic ones
Environment 1 Used metaphorically – ‘in this environment’ – not in ecological sense

 

This is not a criticism of methodology – the report was commissioned to measure economic significance, and it does that very well. It is an observation that the industry’s most authoritative annual self-portrait still treats environmental and social impact as outside the frame. For an audience of policymakers, investors, and community stakeholders – the report’s named audience – the absence of sustainability data is a meaningful gap. A reader could finish the study believing the only material question about the business events sector is what it adds to GDP.

The ‘catalytic effects’ opening

The closest the report gets to non-economic value is its section on catalytic effects – defined as ‘the broader impacts that occur as the result of business events’. It lists: new business opportunities, partnerships, customer leads, training, health and technical advances, R&D, innovation, knowledge transfer, productivity gains, human and organisational capital.

Critically, the report concedes – verbatim – that ‘many catalytic effects are difficult to measure and quantify. This presents the key risk that much of the true significance of business events goes unmeasured, unreported, and therefore undervalued.’

This is the exact gap the event:decision Impact suite was built to close. The factors the report flags as ‘difficult to measure’ – partnerships, knowledge transfer, training, legacy, community impact, skills transfer – are named, structured factors inside the framework. So are the absent ones – carbon, accessibility, fair pay, wellbeing, waste, governance, public reporting.

The EIC report is, inadvertently, the strongest articulation of why a structured impact framework matters: the sector itself acknowledges its biggest sources of value go unmeasured.

Sector composition – where the responsibility sits

The report’s ecosystem map identifies four broad groups of organisations behind business events. Each maps cleanly onto one of the three event:decision Impact lenses.

Planners and organisers (event organisers, DMCs, corporate agencies) plus exhibitions and events organisations – these are the 67% of survey respondents and the buyers of the show. They sit inside the Impact: Event scope.

Specialised support, tech and production, transport and travel, food and beverage – AV companies, event management systems, network and connectivity, ground transport, catering, security, translation. These are the 12% supplier respondents in the report’s survey, and the suppliers building, powering and feeding the show. They sit inside the Impact: AdVantage scope.

Venues and lodging, destination partners – convention centres, hotels, resorts, banquet halls, DMOs, CVBs, national tourism boards. These are the 15% of venue / hotel respondents and the 6% of DMO respondents in the report’s survey. They sit inside the Impact: VenueLens scope.

Between them, those three groups represent 100% of the report’s surveyed audience – and approximately 98% of where the sector’s spend actually flows. The report tells us how much is being spent in each group; it doesn’t tell us what the sustainability or responsibility footprint of that spend looks like.

Two methodological observations worth flagging

First, the survey base. 1,605 respondents, of whom 86% are based in North America. The global figures are anchored to a respondent base that under-represents the regions – Europe, parts of Asia Pacific – where sustainability regulation and disclosure expectations are most advanced. The qualitative survey responses around ‘what matters’ in events should be read with that geographic skew in mind.

Second, the survey question set. The ‘ways of measuring the success of events’ question lists eight options. All eight are commercial: relationship management, awareness, new customers, sales leads, incremental revenue, cost-versus-revenue, lost revenue, average deal size. None of the eight is a sustainability, accessibility, inclusion or legacy metric. If ‘success’ is defined entirely commercially in the industry’s flagship survey, no operator has an incentive to optimise – or even report – against any other dimension.

The 2025 → 2028 forecast – and the responsibility pressure it implies

The report forecasts direct spending to grow from US$1.3 trillion in 2025 to US$1.6 trillion in 2028 – a 22% nominal increase over three years, or a 6.7% CAGR. Direct jobs grow by only 7% over the same window (9.7M to 10.4M), with the report attributing the gap to productivity gains, skills uplift, and technology integration (we all know what that means).

Translated into responsibility terms, that forecast says: more events, more participants, more spend, broadly the same workforce, no decline in resource intensity per event implied by the data. Without explicit decarbonisation, accessibility, and fair-pay targets across the sector, the trajectory the report describes is one in which the absolute footprint of the industry grows faster than its workforce.

That is a structural challenge that no individual operator can solve alone.

So what?

The EIC has produced the definitive answer to ‘what is the business events sector worth?’ US$1.8 trillion of GDP, 24.2 million jobs, the 16th-largest economy on earth. The question the report does not address – and which the next phase of industry credibility depends on answering – is what is the business events sector responsible for?

https://eventdecision.com/wp-content/uploads/2026/05/blindspot.png 600 1080 Matt Grey https://eventdecision.com/wp-content/uploads/2026/04/mainlogo-ed.png Matt Grey2026-05-26 09:57:162026-05-29 11:27:51The $260bn blind-spot

Answers to your own questions (yes, really…)

May 18, 2026/in event:decision, Event:Decision Content, Third-party Content

At the Event Industry News Sustainability Breakfast, in April 2026, as expected, the panel ran short of time answering audience questions.

As promised, we asked panel to come back with their thoughts to every question posed.

Here are the panel’s responses.

  • Matt Grey Founder & Director at of event:decision
  • Chrissie Beck, Founder & Sustainability Director at Worlds Better
  • Aarron Mcgurk, Culture & Operations Lead at agency Chorus, now part of Brands At Work.

 

What if your client isn’t really interested in sustainability?

Matt:    If the commercial sense, optics and audience engagement metrics on a sustainable experience are not enough, it’s entirely your choice as to whether you want to work with that client?

Chrissie: Try to understand your client’s goals and objectives and then tweak your response to speak their language. Try to influence their decision by explaining the strategic importance of sustainability (whether that’s brand differentiation, reputation management, risk mitigation, ROI, cost efficiencies) – depending on their role and goals. Explain that there’s an expectation now that events are delivered sustainably. This isn’t a ‘nice to have’ anymore, it’s a strategic necessity.

Aarron: Sustainability doesn’t have to be an add on, you and your business can still operate sustainably. This would mean the operations in Scope 1 and 2 (which are controlled by you) can still be done sustainably with out needing client buy in.

 

What’s your take on “greenwashing”? Too many people act to look good in public, but have very little or no positive impact.

Matt:    I think this is a valid point, and applies to all channels, not just events. Legislation is coming on Green Claims, but I suspect despite a lot of noise, that few events will be impacted.

Chrissie: Like Matt has said there’s a new piece of legislation coming in September 2026 (Empowering Consumers for the Green Transition Directive/ECGTD) that has been developed to eliminate greenwashing. You won’t be able to claim you have ‘delivered a sustainable event’ or are a ‘sustainable supplier’ without having robust data or (audited) certifications to back it up.

Aarron: I don’t come across greenwashing that much to comment. Which could be positive?

 

For venues with low budgets where there isn’t resource for measurement, consultancy, certification, training & where management say no due to cost. What do you do?

Matt:    Measurement or certification by an external party will cost money, of course. But you could start by simply counting the number of meetings & events at which you deliver sustainability service a, b or c, and demonstrate this as a % of your portfolio?

Chrissie: There are a lot of (free) resources and tools available online that you can investigate (SDG’s, SME Climate Hub, event:decision, Greengage, isla, Sustainable Event Guide etc) – these might include industry white papers, toolkits, webinars – educate yourself to understand what makes sense for you to focus on first and start there. Also keep coming to events like the Sustainable Events Lounge to meet others in your position and hear what they’ve done! Worth noting to management that you’re likely losing business to other venues that have solid sustainability strategies/credentials.

Aarron: This sounds like there is not much wriggle room. It might be that your only choose is to make some positive steps independently which could be small for now. Things like a roster of equipment and energy ratings, how often appliances like dishwashers run and how much water is used and start to build these things as a business case to take to management eventually and try and get buy in then.

 

You asked before who was responsible for calling out supplier claims that may not be true. My question is how we can do that robust verification as an agency?

Chrissie: As part of your procurement process you should be conducting supplier assessments when you start working with them (check their documentation & commitments). When you work with them conduct regular reviews of their services and progress towards their targets – this may need to include on site audits of their facilities, or of them delivering services for you on site to check they are doing what they claim. The reality is; as an agency you are responsible for your supply chain. You should have processes in place to assure your suppliers are verified.

Aarron: Less about calling out and more about bringing in and alongside. Work closely with procurement and specifically obtain evidence of claims e.g. full policy or certificate. After review of these which can be a bi monthly cadence you can either rank suppliers and change approach or meet with them to see how things are developing.

Matt:    Some agencies we work with deliver just this. Gathering certifications and metrics on delivery at project-by-project level. If you’re a client or agency, using Impact: AdVantage and (shortly) Impact: VENUEmark will aid this process greatly.

 

What do you think is the best way to educate clients about sustainability before starting event planning?

Aarron: Use their orgs ESG statement and create approach to helping the marketing or other department align with the overarching goals, include in pitches etc. Explain how you are solving their problem with the event you are producing at the same time how the way you work aligns them with their own ESG. Sort of flipping it on the head a bit.

Matt:    Embed a measurement, benchmark or certification within your process. Likely you won’t have time to deliver education to clients on each & every project?

 

Would love to hear panel’s thoughts on getting the ‘badge’ and progress then slowing down. Is that true?

Matt:    I mentioned this in the keynote. There is evidence that the achievement of higher-level accreditations (gold, silver, bronze level etc.) is not increasing amongst the agency sector. See the Most Sustainable Agencies 2026 campaign. I would say there is evidence of increasing numbers of accreditation across the agency sector, yet less evidence of associated behavioural change in event outcomes.

 

What do you think is the biggest current challenge in the events industry regarding sustainability?

Matt:    Understanding that sustainability is a growth and resilience driver, not a cost-center

 

The problem is you all assume everyone thinks like you. Insulting everyone who doesn’t won’t help your cause.

Matt: I’m sorry if you feel insulted. If you would like to put forward an alternative view of sector behaviour in sustainability please get in touch separately & we’ll be glad to give you a platform?

Aarron: I hear you, the session was a little less 101 this time around – with some more advanced thinking. Our intention was to shake things up a little to make the sessions more engaging and offer more value, please do reach out to us for more help and resources that could match where you are on your journey.

 

What’s happening with recycling? It seems hotels and venues have regressed since Covid. Shouldn’t guests have multi-colored bins in their rooms.

Matt:    Not an area of expertise for me, but one hopes that bedroom waste is streamed at contractor level within the process & that separation of streams at a bedroom level is not cost effective.

Aarron: Recycling is a bite archaic now and invisible. As Matt said its happening at service level, e.g. first mile sorting center. Its quite hard to know exactly what makes it through the process especially when some types of packaging are not washed or bagged incorrectly.

 

If you had a magic wand, what is one thing you would like to see change, or be implemented in 2026/2027?

Matt:    Opening the eyes of event sales and account directors that they can use existing tools to drive new and retain business.

Aarron: Slow down! Making travel part of an experience.

 

Where does human sustainability stand in your business and for your clients?

Matt:    A vital part of the responsible event mix, I believe the S in ESG is hugely underplayed and under-reported.

Aarron: Front and centre. Its People, Planet, Partners & Profitability. People kind of top of the hierarchy but it is a blend. We can do anything if the people aren’t trained, rested or understood.

 

Is [the above] in conversations and being actioned for clients and your internal teams?

Matt:    Not as much as it should be, suspect it is an expected function of event supply. The tools are ready for you to start quantifying Social Value.

 

In a smaller company it can be harder to make sustainable choices when you’re working on tight financial boundaries, esp from Senior management.. any advice?

Matt:    There’s always an easier and cheaper way to do things. Ultimately it’s up to you to be accountable for the product you want to deliver. I would challenge whether margins are necessarily tighter in a smaller company than a larger one – overheads can be fewer in smaller entities.

 

Is it wise to assume everyone shares your perspective on sustainability or what it looks the same to them? If prescription doesn’t work, what would you suggest?

Matt:    Sustainability perspectives differ as much as views on any subject, but there does appear to be a direction of travel.  If prescription doesn’t work, probably best to engage in constructive dialogue. Not all suppliers and clients are meant for each other? That said, many of the decisions in event sustainability align strongly with commercial decisions, so you may be delivering some pretty good outcomes already?

 

Sustainability is a matter of culture. How can we influence decision makers to see sustainability as an added to our offer?

Matt:    I think sustainability and responsibility is more than culture, it’s a proposition and a function of the service or product you offer. It’s hard to argue against delivering a responsible product and demonstrating so, with tools such event:decision’s Impact.

 

You mentioned food leftovers during the events. Many clients don’t allow bringing food to anyone due to potential issues. Is there any way to work around this?

Matt:    Yes. Professional (whether charity or for profit) organisations that deliver food redistribution service should have indemnity policies, ask them, this hurdle has been overcome many times.

 

As a venue, especially without budget for formal tools or consultancy, how do you realistically measure sustainability and track progress?

Matt:    Measurement or certification by an nexternal party will cost money, of course. But you could start by simply counting the number of meetings & events at which you deliver sustainability service a or b and demonstrate this as a % of your portfolio?

 

The new 20211encourages us to align our goals with the UNSDG that we can support. Do you align your offerings accordingly? What has been the client response?

Matt:    Yes. event:decision’s Impact: Event directly references UNSDGs.

 

The menu thing is annoying. Loads of places have decided to impose vegan menus on clients who are paying. Have the option but don’t force it on people.

Matt: Exactly, forcing choices is not a choice at all.

 

Any ideas for sustainable event gifts/ swag?

Matt:    There are many options and suppliers who offer them – but a popular one is to give away digital memberships, publications or donations to a cause the user can choose, rather than physical items that may (or not) have a use and a lifecycle.

 

 

https://eventdecision.com/wp-content/uploads/2026/05/answers.png 600 1080 Matt Grey https://eventdecision.com/wp-content/uploads/2026/04/mainlogo-ed.png Matt Grey2026-05-18 14:52:332026-05-18 14:52:33Answers to your own questions (yes, really…)

Enhance your RFP score by up to 20%

April 22, 2026/in event:decision, Event:Decision Content

Before becoming part of the event:decision team, I spent 20 years in event agency sales roles. Here are my thoughts on how to enhance your RFP submission.

For event buyers issuing an RFP, ESG/sustainability typically accounts for about 10–20% of the total evaluation score. That’s a pretty reliable benchmark, although it varies by sector and how mature the organisation is on sustainability.

A typical weighting breakdown looks something like this:

  • Cost / commercial terms: 25–35%
  • Creative proposal / concept: 20–30%
  • Credentials & experience: 20–25%
  • Operational delivery: 10–15%
  • ESG / Sustainability: 10–20%

So on paper, ESG is still a secondary factor. But that doesn’t tell the full story. What’s changing is less the headline percentage… and more how ESG shows up in the process.

In roughly 20–30% of large corporate RFPs now, you’ll see some form of pass/fail sustainability gate before scoring even begins. If you don’t meet a baseline – policy, measurement capability, minimum standards – you’re simply not considered.

And then within scoring, behaviour is shifting.

Historically, ESG questions were very easy to “game” – policy-led, narrative-heavy, and most agencies would cluster in a 6-8 out of 10 scoring band, so it didn’t really differentiate.

“Now you can add REAL DIFFERENCE to your submission, directly comparing your proposal to industry norms“, says Matt.

Now, more buyers are asking for specifics:

  • Measured carbon data from comparable events
  • Scope 3 supply chain visibility
  • Recognised certifications (ISO 20121, B Corp, Ecovadis etc.)
  • Evidence of actual reductions, not just commitments
  • Proof, not promises (hint, event:decision’s Impact: Event and Impact: AdVantage deliver just this)

That shift means a 10% weighting scored properly can be more decisive than a nominal 20% scored loosely.

“Using a pre-event Review had a big impact on winning the pitch” Agency Head of Operations

Sector-wise, there are some clear patterns:

  • Regulated industries (pharma, finance, energy) and large multinationals with SBTi or CSRD exposure are pushing ESG toward 15–20%, often with go/no go gating built in
  • Public sector / UK & EU frameworks typically mandate ~10% minimum (e.g. social value requirements)
  • Progressive brands (tech, consumer) are going further – 20–25%, often combining environmental factors with the S&G in ESG.
  • At the other end, you can still see RFPs where ESG is <5% or absent entirely, particularly in smaller organisations or less mature markets

One important reality check:

Even at 15–20% weighting, sustainability rarely overturns a double-digit cost gap unless the client has made it a clear strategic priority.

So in practice, influence tends to fall into three modes:

  • 0% – tick-box, no real impact
  • 10–15% – a tie-breaker between broadly equal bids
  • 50%+ effective influence – when it’s a gating factor or a stated priority

“Doesn’t matter how well you’ve courted the event team. Any prior events you’ve delivered for them may determine your fate. So load the dice. Give the whole client organisation every reason to pick you. Show them they have a responsible, sustainable supply chain. It’ll reassure them, make them look good and excite them for your creativity. You can’t do more than that.”

 

 

 

https://eventdecision.com/wp-content/uploads/2026/04/AdobeStock_1968972264.jpeg 4608 8448 Matt Grey https://eventdecision.com/wp-content/uploads/2026/04/mainlogo-ed.png Matt Grey2026-04-22 08:30:052026-04-23 07:00:14Enhance your RFP score by up to 20%

It’s More Acceptable to Fart in a Lift

February 9, 2026/in event:decision, Event:Decision Content, Impact

It’s more acceptable to fart in a lift

(Yes, yes for our US-cousins “lift” = “elevator”…)

Let’s start with an uncomfortable truth. Many event professionals feel anxious about sustainability. So much so that silence is often preferred to asking questions, in case you deliver a professional faux pas.

“Being seen as ignorant of sustainability in events is worse than farting in a lift”, we said in a client meeting last week – and it resonated.

You worry you’ll get it wrong.
You’re anxious someone will ask a question you can’t answer.
You’re convinced everyone else knows more than you do.
You hope nobody notices… and that you’ll be out of the lift soon.

Sound familiar?

If sustainability in events makes you feel like that, you’re not alone – and more importantly, you’re not failing.

‘Sustainability anxiety’ is real (and totally normal)

We see it all the time.

Event teams want to “do the right thing” but feel paralysed by:

  • Carbon numbers that feel abstract and intimidating

  • ESG acronyms multiplying faster than guest badges

  • Fear of being called out for greenwashing

  • Pressure to have all the answers, right now

It’s a bit like range anxiety when electric cars first hit the mainstream. You know they’re ‘better’. You want one.
But what if the battery dies? What if you don’t know where the charger is? What if everyone else figured this out already, and you missed the memo?

Spoiler: they didn’t.

You don’t need to know everything

Here’s the good news: event sustainability isn’t about perfection or expertise.
It’s about progress, confidence, and having the right support.

You don’t need to:

  • Be a carbon accountant

  • Memorise global reporting frameworks

  • Know instantly how to double the Social Value associated with your event
  • Predict the future of sustainable fuels

  • Or explain Scope 3 emissions at dinner parties (unless you really want to)

What you do need is clarity, structure, and someone who’s been there before.

That’s where event:decision comes in.

event:decision: your calm voice

At event:decision, our job isn’t to judge or overwhelm — it’s to take the anxiety out of responsibility.

We help you:

  • Measure what actually matters

  • Understand your impact without drowning in data

  • Make smart, defensible decisions

  • Communicate sustainability confidently – even when the journey isn’t finished

Our tools and advisory services are designed for real-world events, real deadlines, and real constraints. Not theoretical perfection.

Think of us as:

  • The sat nav that tells you where the next EV charger is 🚗

  • The friend who says “it’s fine, everyone does this”

  • The reason you can breathe normally in the lift again

Progress Beats Panic Every Time

Responsible & sustainable events aren’t built in a single leap – they’re built step by step:

  • Measure first, improve next

  • Learn as you go

  • Be honest about where you are

  • Get better each time

And yes, sometimes that means admitting you don’t have all the answers yet. That’s not weakness – that’s authenticity and credibility.

The most responsible events aren’t the ones claiming to be perfect. They’re the ones willing to start.

Let’s Make This Less Awkward

Talking about responsibility & sustainability shouldn’t feel like holding your breath and staring at the floor.

It should feel:

  • Supported

  • Practical

  • Manageable

  • And maybe even a little bit empowering

So if you’re feeling unsure, anxious, or quietly hoping nobody asks about your carbon intensity per-attendee metrics, or whether you’ve measured the local economic-benefit?

Relax. You don’t need to know everything. You just need to know you’re not doing it alone.

The tools are ready for you at event:decision.

https://eventdecision.com/wp-content/uploads/2026/02/Untitled-803-x-2003-mm-1080-x-800-px-1080-x-600-px.png 600 1080 Matt Grey https://eventdecision.com/wp-content/uploads/2026/04/mainlogo-ed.png Matt Grey2026-02-09 10:26:152026-02-09 10:26:15It’s More Acceptable to Fart in a Lift

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